Every sculpture, relief panel, and limited edition released from Mayajay Studio is inspected, signed, and crated with archival care prior to dispatch.
1. Original Works & Commissions
Due to the bespoke, fragile, and one-of-a-kind nature of original artworks and commissioned pieces, all acquisitions of original sculptures and bas-relief panels are final once dispatched. Condition dossiers and high-resolution daylight photography are available upon request prior to acquisition.
2. Studio Editions & Printed Monographs
Unopened studio editions, monographs, and eligible objects may be returned in unused original condition and protective packaging within 14 days of delivery. Please notify the Studio via email before shipping any return so authorized instructions can be confirmed.
3. Transit Damage & Insurance
Should a piece arrive damaged during insured transit, please photograph both the unopened exterior crate/packaging and the artwork within 48 hours of receipt and contact the Studio immediately. We will arrange courier claim inspection, conservation restoration, or replacement/refund as appropriate.
4. Return Correspondence
For all return, crating, or transit questions, contact Mayajay Studio via studio@mayajay.example (placeholder studio address details to be updated prior to live commerce).